How Can We Help?
Find answers to common questions or reach out for technical support.
Note: We can only assist with app-related technical issues. For crisis support or safety concerns outside the app, please contact the resources below.
If you are in immediate danger, please call 911. For crisis support, these resources are available 24/7:
Frequently Asked Questions
Download Chrysnest from the App Store, enter your email, and set up a secure PIN. You can use a display name instead of your real name.
Yes. We don't require real names or photos. All messages are end-to-end encrypted, and notifications never reveal the app name.
We show you one profile at a time based on your preferences (location, budget, move-in date). If you both connect, you can start messaging.
The Quick Exit button instantly closes the app and clears recent activity. It's designed for situations where you need to hide the app quickly.
You can report users for harassment, inappropriate content, spam, or safety concerns through the profile menu or chat screen.
Go to Settings > Account > Delete Account. You have 30 days to recover your account before all data is permanently deleted.